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Privacy Policy

Effective date: 1 June 2025
Last updated: 1 June 2025

JetAdore respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights under South African law, including the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect:

  • Personal details (name, email, phone number, company).
  • Account information (username, password).
  • Booking data (flight requests, client records, communications).
  • Technical data (IP address, browser type, usage logs, cookies).

2. How We Use Your Information

We use your data to:

  • Provide and improve the JetAdore Service.
  • Communicate with you about your account or bookings.
  • Process payments (where applicable).
  • Meet legal and security obligations.

We do not sell or rent your personal information to anyone.

3. Cookies & Analytics

We use cookies and analytics tools to improve user experience and monitor site performance. You can manage or disable cookies in your browser settings.

4. Sharing of Information

We may share information with:

  • Service providers who help operate JetAdore (for example, hosting, payment, or security services).
  • Authorities if required by law or to protect rights and safety.

All third-party providers are required to comply with POPIA and our confidentiality standards.

5. Data Security

We use reasonable technical and organisational safeguards to protect your data. However, no online service is completely secure, and you use JetAdore at your own risk.

6. Data Retention

We keep personal data only for as long as necessary to provide the Service or meet legal obligations.

7. Your Rights

Under POPIA, you have the right to:

  • Access your personal data.
  • Correct or update inaccurate information.
  • Request deletion where legally permissible.
  • Withdraw consent for certain uses.

Requests can be sent to [Insert contact email].

8. International Transfers

If JetAdore uses cloud services outside South Africa, we ensure that adequate data protection standards are applied.

9. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

10. Contact Us

For any privacy-related questions or requests, please contact:
Email: info@jetadorecharter.com
Address: Newlands // Cape Town
Company: JetAdore (Pty) Ltd – South Africa